COVID-19 INFORMATION AND STATUS UPDATES EFFECTIVE TODAY

Our Private Resort Beaches Are Open and Ready to Welcome You!

To learn about our stringent Covid safety practices, visit here.

Sanibel Captiva Beach Resorts is committed to your healthy vacation experience. View our video above that demonstrates our efforts to quarantine, sanitize and disinfect our guest rooms for your safety. Thank you.

Please Note: We attempt to keep information pertaining to COVID-19 as accurate and up to date as possible; however, it is a fluid situation and policies and procedures are subject to change without notice as we do our best to adapt to the latest health and safety information.

Captiva Island: ‘Tween Waters Island Resort & Spa is open and welcoming overnight guests.

Sanibel Island: West Wind Island Resort, Beachview Cottages and Castaways Cottages are open and welcoming overnight guests.

Vacation rental guests on Sanibel and Captiva Island: Sanibel Captiva Island Vacation Rentals is open and welcoming guests for overnight accommodations.

We look forward to your arrival and we strive (as always) to exceed your expectations for quality, value, satisfaction and safe, wonderful times.

The following outline stringent COVID-19 policies, procedures and actions that apply to all Sanibel Captiva Beach Resorts accommodations, restaurants, food and beverage outlets, wedding and meeting facilities, pool facilities, fitness center, spa, marinas, lobbies and other public places. These policies, procedures and actions follow the Centers for Disease Control guidelines and in some cases, exceed the CDC guidelines. These policies also align with the SanCap Safe guidelines. These best practices are performed for the safety of you, our guests, as well as our valued employees. Thank you for your understanding, patience, cooperation and trust.

OUR FRIENDLY SERVICE PROVIDERS

The following applies to all employees of Sanibel Captiva Beach Resorts:

  1. All employees are strongly encouraged to received Covid vaccinations at two doses.
  2. Employees who have verified two Covid vaccinations wear identification and are not required to mask.
  3. Employees are screened daily for COVID-19 symptoms and have their body temperature tested daily.
  4. Any employee offsite who feels or exhibits any COVID-19 symptoms as outlined on the Centers for Disease Control website is required to not report to work, or if onsite is required to return to their home and monitor their symptoms.
  5. All employees follow strict guidelines wherever possible (depending on assignment) regarding facial and hand protection and sanitation.

REGISTRATION PROCEDURES

The following applies to all guests of Sanibel Captiva Beach Resorts:

  1. Arriving Guests. Our registration process is 100% touches, with all information, directions to property, protocols and access provided via text messaging.

ACCOMMODATIONS

The following applies to all Sanibel Captiva Beach Resorts accommodations:

  1. All housekeeping staff wear masks and gloves at all times, and exchange gloves with each room cleaning.
  2. Cleaning procedures and cleaning solutions follow CDC approved guidelines and recommendations.
  3. Additional cleaning procedures will be applied to high touch areas, soft surfaces and electronics.
  4. Upon conclusion of your stay, please place towels in shower or tub.

FOOD AND BEVERAGE SERVICES

The following applies to all Sanibel Captiva Beach Resorts Food and Beverage outlets:

All Food and Beverage staff, both in preparation and in service, adhere to strict precautions in facial and hand protection and sanitation. Pens are sterilized before guest use.

  1. At ‘Tween Waters Island Resort & Spa on Captiva Island:
    1. All restaurants are open for dine in and take out. Menus, hours of operations and reservations are available online at www.OldCaptivaHouse.com and www.CrowsNest-Captiva.com. Menu for Oasis Pool Bar is available on-site. Take out orders may be placed and picked up daily during regular business hours at 472.5161 (423).
    2. ‘Tweens Beans coffee shop is open daily.
  2. At West Wind Island Resort on Sanibel Island:
    1. Restaurants are open for dine in and take out. Menu, hours of operation and reservations are available online at www.normandierestaurant.com. You may pay at time of food pickup with cash or credit. Certain menu items may not be available based on various factors. Orders may be placed and picked up daily during regular business hours at 472.1541 (310).
    2. Upper Deck Pool Bar is open for outdoor dining and beverages 11:00 AM – 7:00 PM with Lunch 11:30 AM – 3:30 PM; Dinner 5:00 PM – 6:30 PM

PUBLIC SPACES 

The following applies to all Sanibel Captiva Beach Resorts public spaces, which Sanibel Captiva Island Vacation Rentals guest are allowed access to for various incentives provided by our Island Rewards Coupon Book:

  1. Disinfectants and hand sanitizers are readily available throughout our properties; we encourage their use.
  2. Public restrooms are cleaned regularly.
  3. Marina staff at ‘Tween Waters and Castaways Cottages adhere to strict precautions in facial and hand protection and sanitation; sterilized pens are available.
  4. Beaches respect physical distancing in placement of chairs and cabanas; we highly recommend limiting your “grouping” to immediate family.
  5. Should you care to use a hot tub, we highly recommend limiting your “grouping” to immediate family.
  6. At ‘Tween Waters Island Resort & Spa on Captiva Island:
    1. The Spa is open.
    2. Fitness center is open.
    3. Pool towel exchange primarily occurs at ‘Tween Beans Coffee Shop located near the Family Pool; towels may also be exchanged in Lobby.

AS OUR VALUED GUESTS

The following applies to our valued guests of Sanibel Captiva Beach Resorts:

  1. The many precautions and procedures Sanibel Captiva Beach Resorts applies to every aspect of your stay are done with this paramount mission: to provide you a vacation or visitation experience that is safe, positive, fun, memorable and most of all, healthy.
  2. We ask for your understanding, patience and trust as we execute our policies and procedures.
  3. We ask that you respect the safety and health of our service providers.
  4. We ask that you contact 239/472.5050 if you feel any COVID-19 symptoms; our team can provide information on local healthcare providers and pharmacies.
  5. Any guest that exhibits COVID-19 symptoms should seek medical counsel, and consider terminating your stay and returning to your home.
  6. We reserve the right to refuse service to any guest who does not respect our policies and procedures, or puts staff in harm’s way.

RESERVATIONS

We hope you will find your stay with Sanibel Captiva Beach Resorts fun, memorable and healthy. We encourage you to visit us often: our mission and our passion are to exceed your expectations.

LOCAL FOOD AND PHARMACY OPERATIONS

Grocery and pharmacy providers on Sanibel are currently open during the following hours (subject to change without notice):

  • Bailey’s:  7 AM – 7 PM Daily
  • Jerry’s:  7 AM – 9 PM Daily
  • Island Pharmacy:  9 AM – 5 PM Monday-Friday, 9 AM – 1 PM Saturday
  • CVS General:  7 AM – 11 PM Daily
  • CVS Pharmacy:  9 AM – 7 PM Monday-Friday, 9 AM – 5 PM Saturday and Sunday

ADDITIONAL RESOURCES FOR YOUR HEALTH, SAFETY AND INFORMATION